Clients work with companies that have the most reviews
not who does the best work!
That is how people decide now. They pull up Google, look at who has the most stars and the most reviews, and call them. If you have eleven reviews and they have two hundred, you were never in the running, and it has nothing to do with who does better work. So we build the thing that asks for you. Every customer you work with gets checked on while the job is still going — a short survey, at the points that matter, asking how it is going. You find out somebody is unhappy while you can still pick up the phone and fix it, instead of reading it on Google on Saturday. And when a customer tells you they are happy, that is the moment they are asked to say so publicly — on Google, on Yelp, wherever people look you up. Every customer, every time, forever, without anyone remembering to do it.
Automated Five Star Reviews is one of six systems we build. They are designed to connect, so a customer is never dropped between them.
Your customer success manager stays in contact with your custom during their entire customer journey.
Speed to Lead — see how it works →
You check in while the work is still going
A short survey at the points that matter — not one message weeks after you finished. It goes out on its own, because it is watching the calendar and the invoice rather than somebody's memory.
You hear the problems while they are still fixable
If somebody is unhappy, you know the same day and you can put it right with a phone call. That is the whole reason to ask early instead of once at the end.
Happy customers get invited to say so
At the right moment — not before you have earned it — they are asked to leave a review. One tap and they are on your Google page. No hunting for the link, no signing in, no hassle.
On Google, Yelp, and wherever else people check
The review goes where it does you the most good — your Google listing first, then the other places customers look you up before they call. Anybody can leave whatever they want, wherever they want. We are not standing in the way of that, and no honest system does.
And it never stops
Every customer, every job, from now on. This is what every business should already be doing and almost none of them do, because it is one more thing to remember. Now it is not.
The ask goes out while they are still happy.
An illustration of the flow, not a customer's real thread. Nobody on your team has to remember to send it, and nobody has to feel awkward asking.